Known issues and launch errors

Packages and drivers required to launch products.

Component packages and drivers
Download and install all component packages, then update your drivers. Continue to the next step only after completing both actions.
Component package
Microsoft Visual C++ 2005-2019
Install
Component package
DirectX 12
Install
Component package
Microsoft Net Framework 4.7.1
Install
Update your graphics drivers
NVIDIA
Install
Update your graphics drivers
AMD
Install
Install all drivers:
DriverPack
Install
Windows security protection
Disable Windows security protection and remove third-party antivirus software.
Video guide
How to disable Windows SmartScreen
View
Video guide
How to disable Windows Defender
View
Video guide
How to disable User Account Control (UAC)
View
Video guide
How to disable Secure Boot in BIOS
View